🗑️ Welcome to Bayside Council’s Waste Portal

Lodge a request, track updates, or manage your waste services — it only takes a minute.

🔐 Step 1: Verify Your Mobile Number

Enter your mobile number and we’ll send you a 4-digit code to confirm it’s you.
This keeps your requests secure and private.

📍 Step 2: Confirm Your Address

Start typing your street address and select your property from the list.
Have more than one property? No problem — you can add extras.

🛠️ Step 3: Select a Service

Choose from the options below:

• My Bin Service (e.g. missed bin service, bin issues)
• My Cleanup Service (e.g. missed cleanup service)
• Report Illegal Dumping
• Waste Education

🔄 Check Back Anytime

You can log in anytime with your mobile number to:

• View current requests
• Update or cancel requests
• See your request history

🔒 Your Privacy is Protected

Only the phone number that created a request can see or update it. This keeps your request data secure.

📞 Need Help?

Call us on 1300 581 299 and select the Waste line when prompted. Selecting another line may delay your enquiry.